Guest Service Agent
Hampton Inn Home 2 Suites March Air Reserve Base Hampton Inn Home 2 Suites March Air Reserve Base March Air Reserve Base, CA March Air Reserve Base, CA Part-time Part-time $17 an hour $17 an hour 13 days ago 13 days ago 13 days ago Guest Service Agent Duties:
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in a similar role preferred - Knowledge of night audit procedures is a plus - Excellent phone etiquette and communication skills - Strong guest relations skills with the ability to provide exceptional customer service - Familiarity with hotel management systems and phone systems - Bilingual skills (English/Spanish) are a plus - Ability to multitask and work in a fast-paced environment At our hotel, we value our employees and offer competitive
Benefits:
- Competitive pay based on experience - Opportunities for career growth within the hospitality industry - Employee discounts on hotel stays and services If you have a passion for providing excellent customer service in a hospitality setting, we would love to hear from you.
Apply now to join our team as a Guest Service Agent! Job Type:
Part-time Pay:
$17.
00 per hour Expected hours:
16 - 24 per week
Benefits:
401(k) Employee discount Paid time off Schedule:
8 hour shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in a similar role preferred - Knowledge of night audit procedures is a plus - Excellent phone etiquette and communication skills - Strong guest relations skills with the ability to provide exceptional customer service - Familiarity with hotel management systems and phone systems - Bilingual skills (English/Spanish) are a plus - Ability to multitask and work in a fast-paced environment At our hotel, we value our employees and offer competitive
Benefits:
- Competitive pay based on experience - Opportunities for career growth within the hospitality industry - Employee discounts on hotel stays and services If you have a passion for providing excellent customer service in a hospitality setting, we would love to hear from you.
Apply now to join our team as a Guest Service Agent! Job Type:
Part-time Pay:
$17.
00 per hour Expected hours:
16 - 24 per week
Benefits:
401(k) Employee discount Paid time off Schedule:
8 hour shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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