AFTERMARKET OPERATIONS BRANCH MANAGER
COMPANY PROFILE
The Access segment consists of the JLG and Jerr-Dan business units. At JLG, we are committed to being the provider of choice worldwide for access equipment. The Company's diverse product portfolio includes leading brands such as JLG aerial work platforms and JLG SkyTrak and telescopic forklifts. For 30 years, Jerr-Dan has redefined the towing industry. Jerr-Dan tow trucks, whether it be wreckers or carriers, have a proven track record in vehicle recovery.
Oshkosh Access is a segment of Oshkosh Corporation, which is a Fortune 500, multi-billion dollar company. At Oshkosh Corporation we are dedicated to designing and building the world's toughest specialty trucks, truck bodies, and access equipment by working shoulder-to-shoulder with the people who use them.
SUMMARY
To plan, manage, and continually evaluate branch operations in a manner which ensures high customer, employee, and shareholder satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitors operation/ production status, labor and expenses
Ensures that key measurements such as safety, production schedules, gals and budgets are established and achieved.
Operations activities are administered and monitored in compliance with key measurements
Devises strategic plans in order to anticipate business opportunities and technological changes
Capital budget is procured and justified so that sound investments and high return on investments are realized
Continuous improvement is promoted and supported
Hold accountable team members to develop and implement robust processes to improve quality and productivity within the area
Facilitates employees by way of conflict resolution, reviewing individual performance, and representing/ participating at business meetings
Employees' performance is appraised to ensure success and positive attitudes
Conflict resolution is undertaken to resolve problems
Employee involvement and safety is promoted and supported
Oversee daily/ weekly production, staff, business unit, and CIP meetings.
Relevant business topic and plans for execution are prepared ahead and discussed at meeting
Manage shop and mobile technicians.
Other duties as assigned
BASIC QUALIFICATIONS
Bachelor's degree in a related field or equivalent experience
Eight plus years of related experience
PREFERRED QUALIFICATIONS
Excellent verbal and written communication skills
Working knowledge of Microsoft Word and Excel
Demonstrated ability to make decisions, problem-solve, and evaluate information
Good organization and planning skills
Experience with dispatching process, managing tech utilization, ensuring quality techs via VOC and KPI's
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons, as defined in these regulations. Generally, a U.S. Person is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Estimated Salary: $20 to $28 per hour based on qualifications.
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